This urn caught my eye for my late sister-in-law. It’s absolutely gorgeous, and it reminds me of when we went to see a movie together with the butterflies. This was long overdue for her, and thankfully her ashes fit perfectly inside.
It's beautiful. We've gotten so many compliments. A beautiful way to display our fur baby and honor him.
Very pleased with my son’s little blue heart urn. It came very soon after ordering. It’s not too small not too big just the perfect size. I ordered engraving and a white stand. We’re setting up a spot on the shelf for it & it’s going to be beautiful. It feels heavy duty so I’m not worried about it breaking. I’m very thankful for the gentle caring packaging and sympathy during this difficult time of having a miscarriage. Thank you.
The urn is beautiful. My only complaint is that the glue included was dried up and couldn't be squeezed out.
Thank you for your feedback. We're glad you found the urn beautiful and apologize that the glue arrived dried out.
If you'd like a replacement adhesive, please contact our customer service team and we'll be happy to send one out.
Thank you for bringing this to our attention. We appreciate the opportunity to make this right.
It is a beautiful piece but the bottom opening is the size of a quarter and requires the ashes to be poured in(with a funnel), and that's just not something we are going to do. Every other Pet Urn we have purchased has a bottom that is removable and the bag of ashes can be safely put in, its entirety. For what this cost that should be the case here as well. We just put it on top the box the ashes came in. Way too expensive for what it is.
Thank you for sharing your feedback. We understand how important it is to have an urn that feels both secure and easy to use during such a difficult time, and we're sorry this design was not what you expected.
Due to the shape of the product and the need for a secure threaded closure, the smaller opening was the best design choice to help keep the ashes safely contained.
We completely understand that this may not be the right fit for everyone. If you'd prefer to return the urn, please let us know and we'd be happy to assist with the process.
We appreciate your comments and will share your feedback with our product team as we continue to evaluate and improve our designs.
This is a beautiful urn, substantially made. The shape, size and floral motif are a perfect representation of my sister's taste. I didn't expect to have an emotional reaction when I found the right one. She'd be happy with our choice. I learned from another review that it doesn't have a gasket around the lid but does come with superglue. Its being well-sealed was very important to 1 of our decision-makers. I appreciate that it is wood with a poly-something? finish. The delivery was fast and the engraving perfect. I appreciate the site's preview of the engraving - this led me to change what I intended to engrave. Pleased with the quality of the whole experience; glad we chose a reputable seller.
The urn was so much better than expected, shipped with care and double boxed. Would highly recommend this company
I had it sent to his sister's, to get at later date, do to flying.
She had also received one from you, forget me not for her. She highly approves. That makes me very happy.